Microsoft Dynamics 365 Finance & Operations
Transforming Operations with a Comprehensive ISV Solution on Microsoft Dynamics 365 Finance & Operations
How it delivers end-to-end value :
Prospect Management and Lead Generation
Self-service portal for prospects to submit inquiries, indicate business, and upload KYC documents.
Centralized CRM for availability assessment across complexes.
Offer Management and Lease Finalization
CRM team shares floor plans, pricing, utility charges, and terms.
Prospects review and accept offers electronically; digital lease agreement signing.
Fit-Out Coordination and Work Permits
Guidelines and documentation shared via portal.
Tenants submit design plans; team reviews, provides feedback, and issues work permits.
Manage sundry work, approvals, and invoicing through the portal.
Shop Inauguration and Compliance
Tenants request inspections after fit-out.
Compliance with municipal and safety regulations.
Approval for shop inauguration.
Event and Media Management
Request event permissions and media/promotional space bookings via portal.
Mall Marketing team manages quotes, approvals, and payments.
Financial and Utility Management
Periodic invoicing for rent, utilities, and services.
Revenue recognition, discounts, renewals, and contract amendments.
Automated reminders for expirations and payments.
Maintenance and Facility Operations
Maintenance requests via portal; internal/third-party workflows.
Preventive/breakdown scheduling, procurement, and budgeting.
Advanced Reporting and Integration
Integration with D365 Finance and Supply Chain modules.
Power BI dashboards, MIS reports, and forecasting tools.
This all-in-one ISV solution on D365 F&O empowers mall operators to manage every aspect of their operations efficiently—from tenant onboarding to financial reporting—through a single, integrated platform.
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Let’s Modernize Your Mall Operations
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